We are a red-seal Commercial Refrigeration and Residential HVAC contractor serving Surrey, Langley and BC. We guarantee that our customers will receive the best service possible, giving them piece of mind. We are a heating and conditioning firm that takes pleasure in our work by listening to and satisfying our customers’ demands. We focus a lot on equipment safety and operation based on the manufacturer’s standards.
The Red Seal program was created to provide tradespeople with a high level of training and knowledge. This is accomplished through a combination of classroom instruction and extended apprenticeship experience. Furthermore, obtaining the Red Seal certification will take an individual four years.
KNOWLEDGE HVAC & REFRIGERATION LTD is a full-service Heating, Ventilation, Air Conditioning, Commercial Refrigeration, and Mechanical firm that serves Surrey, Langley, Vancouver, the Lower Mainland, and the Fraser Valley. Our contractors are Red Seal, Gas, and FSR Electricity licensed. We are Licensed, Bonded, and Insured, and we provide a variety of HAVC services to both commercial and residential customers.
HVAC Installation, Repair and Service. (Residential and Commercial)
Refrigeration equipment installations.
Commercial Refrigeration Contractor.
Heating Contractor.
Air Condition and Heat Pump Contractor.
Gas Contractor.
Maintenance, service and repair of heating, cooling and refrigeration equipment.
Electrical services.
HVAC and Refrigeration equipment maintenance program.
Gas fitting.
We prioritize equipment safety, standards, and manufacturer specifications at KNOWLEDGE HVAC & REFRIGERATION LTD. We are known for Safety First, Quality Work and Prompt Completion. Our HVAC technicians are completely licensed, factory trained, and very competent. The vast majority of our clients are referrals.
What distinguishes us from other businesses?
We are dedicated to the safety and satisfaction of our customers. We now employ HVAC specialists with over fifteen years of expertise who are prior students of JARTS and BCIT. While working, we are meticulous, careful, and considerate, and we double-check that every step has been completed to achieve a full and complete job. We take delight in our work on a regular basis. No job is too small or too large for us, from commercial to residential installation, repairs, or servicing.
OUR PRINCIPLES:
Our basic principles are primarily focused on three characteristics: we are PASSIONATE, AUTHENTIC, and DRIVEN in our work.
Our HVAC technicians are enthusiastic about their work. Our priority is always the safety and satisfaction of our customers. We respond to our clients’ concerns by addressing and delivering solutions to their issues. We always urge our consumers to be a part of our process since we treat each client like family. We ensure our crew is fully trained and up to speed on new technology by continually attending manufacturer’s training. We place a high priority on equipment safety and efficiency based on manufacturer standards at Knowledge HVAC & Refrigeration Ltd.
Authentic: We are very open with our consumers and obtain their approval before beginning any task. Nobody likes surprises, therefore we make certain that our clients understand what needs to be done. We do not believe in upselling or intimidating clients into purchasing anything they do not require. We stand for truth and honesty. Rather to being a salesperson, we concentrate on offering a service. We always clean up once we finish a project. There’s an ancient adage that you get what you pay for. Knowledge HVAC & Refrigeration Ltd gives more than we receive.
Driven: Our organization consistently produces higher-than-expected customer service. We cherish our clients’ evaluations and their referrals to families and friends. These are the reasons we stand behind our products and treat our customers like family. We enjoy working harder as a result of feedback like:
“I am so happy I’d call you guys in my time of need.”
“I can tell that you guys care about your customers.”
“if it was some other company they would have tried to sell me something.”
“I have tried so many other companies before you guys and none of them had told me this etc.”
We strive for customer comfort and happiness at Knowledge Hvac & Refrigeration Ltd.
GOAL STATEMENT:
To ensure that our clients achieve operational efficiency in all aspects of their heating, cooling, and refrigeration needs in a dependable, cost-effective, and timely manner.
To be committed to safety, quality and exceptional service while obtaining levels beyond the expectations of our consumers.
To provide the greatest level of quality services to our customers at fair and market competitive costs.
To maintain the survival of our firm through repeat and referral business achieved by customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes.
To uphold the greatest standards of professionalism, integrity, honesty, and justice in our interactions with our suppliers, professional associates, and consumers.
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